Off-site IT & ASP Services
It's Like Having Your Own IT Department, Except It's Cheaper!
We help you focus on your business, while outsourcing your IT headaches to us. We
run, maintain, and support your IT infrastructure at your site or at our state of
the art data centers.
It's Like Hiring an IT guy 24 x 365 to Run and Maintain Your System, Except You
Pay a Low Monthly Fee!
We offer a turnkey, fully managed Application Service Provider solution. The system
is up 24 x 365. Our service includes on-site system administrators, support, maintenance,
and customer support representatives.
Cut Your IT Budgets, Pay Only When You Use the Service
With our pay-per-usage IT outsourcing service, you no longer have to keep a full
IT payroll overhead to cover emergencies. The service is outsourced, your servers
are hosted, maintained, and supported. This approach has helped many customers accomplish
substantial savings in their IT budgets.
How About Technical Support?
Now that your IT system is implemented and deployed, how about technical support
and call center services to system users?
Don't worry, it's all covered. CDI offers you the following post-deployment services:
- 24 x 365 Technical Support Services
- US-Based Call Center Solutions
- Offshore (India-based, much lower cost) Call Center Solutions
Less Chaos, Less Fire Fighting
Ever get the feeling that your IT team is running around fire fighting all the time,
while important IT projects that could help optimize and grow your business are
put on the back burner? Outsourcing certain pieces of your IT load will free up
your employees and help them focus more on running and growing the business. They
will also have more time to work on next generation technology projects while avoiding
all the chaos, worries, and headaches that come with operations.
IBM Co-Located Servers, Military-Standard Security
Our state of the art data centers are Co-located with IBM. IBM provides 24-hour
server surveillance as well as a tough security infrastructure. The security is
compliant with military, as well as banking and financial industry, security standards.
One must do the following to get to the servers: In order to enter the data center,
an authorized user must call IBM in advance to open a ticket. This includes providing
information such as the service code, an authorization PIN number, and specifying
the location, time, and length of time to be visited. IBM then issues a ticket and
allows the authorized user access to the data center for a specified time limit.
After the time limit expires, IBM terminates all access. Before gaining physical
access into the IBM Data Center or server lockers, a person must provide verification
of being an authorized user. He/she must present State or Federal picture identification.
The user must also get his/her palm scanned through a biometric scanner and enter
a secret PIN code six times in different areas of the IBM office. The ID, palm scan,
and secret PIN number must all match the previous otherwise the user cannot enter.
Once inside the data center, the authorized user only has access to his/her server
locker. In order to unlock the server locker, the authorized user must open an electro
magnetic lock and enter another secret PIN code.